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Terms & Privacy

Terms of Service · Privacy Policy

Terms of Service

Effective date: October 31, 2026

These Terms are a contract between you and Greenleaf Partners ("Liquidfi," "we," "us"). By using the Liquidfi app or website, you agree to them. Section 13 requires individual arbitration and waives class actions.

1. What Liquidfi is

Liquidfi is self-custody wallet software for the Stellar and XRP Ledger networks. It helps you view balances, send and receive, and place trades on those networks' public exchanges from your own wallet. We are not a bank, broker, exchange, custodian or money transmitter, and we never hold your funds.

2. Changes

We may update these Terms. The date above shows the latest version. Continuing to use Liquidfi after a change means you accept it. If you don't, stop using Liquidfi.

3. Who may use Liquidfi

You must be at least 18 and able to form a binding contract. You may not use Liquidfi if you are on a U.S. sanctions list or located in Cuba, Iran, North Korea, Syria, or the Crimea, Donetsk or Luhansk regions, or anywhere its use is illegal. You are responsible for following the laws where you live.

4. Your keys, your responsibility

Your private keys and recovery phrase are created and stored on your device. We never see them and cannot recover them. If you lose them, your funds are lost. You alone authorize every transaction. Blockchain transactions are final: we cannot cancel, reverse or refund them, including ones sent to a wrong address.

5. No advice

Nothing in Liquidfi is investment, financial, tax or legal advice. Prices, charts and quotes are for information only and may be delayed or wrong. You decide what to buy, sell or hold.

6. Risks

Crypto assets are volatile and can lose all their value. Networks, exchanges and token issuers can fail, be hacked, freeze assets or change their rules. Orders may fill at a different price than shown, or not at all. Software, including Liquidfi, can have bugs. Use only funds you can afford to lose.

7. Third-party services

Some features connect you to services we don't control, such as Stripe or Coinbase for buying crypto, and the Stellar and XRP Ledger networks and their exchanges. Those services have their own terms, fees and identity checks, which you agree to with them directly. Purchases, payments, refunds and disputes are handled by that provider, not by us. We are not responsible for their actions or outages.

8. Fees

Network fees are paid to the network. Some Liquidfi features charge a fee, which is shown before you confirm. Third-party providers set their own fees. We may receive compensation from providers you choose to use.

9. What you may not do

Don't use Liquidfi to break the law, launder money, finance terrorism, evade sanctions, commit fraud or manipulate markets. Don't interfere with, attack, copy or reverse engineer the service, or use it for anything on Stripe's restricted business list. We may block access to features at any time to protect users or comply with the law.

10. No warranty

Liquidfi is provided "as is" and "as available," without warranties of any kind, including merchantability, fitness for a particular purpose and non-infringement. We don't promise it will be error-free, secure or always available.

11. Limit of liability

To the fullest extent the law allows, we are not liable for any indirect, incidental, special or consequential damages, or for lost funds, profits or data, arising from your use of Liquidfi or any third-party service. Our total liability for any claim is limited to the greater of $100 or the fees you paid us in the 3 months before the claim. Some states don't allow these limits, so they may not fully apply to you.

12. Indemnity

You agree to cover our losses and reasonable legal costs from claims caused by your misuse of Liquidfi or your breach of these Terms.

13. Disputes: individual arbitration

  1. Talk first. Before filing anything, email us at support@liquidfi.com describing the problem. We both try in good faith to resolve it within 60 days.
  2. Binding arbitration. If it isn't resolved, any dispute about Liquidfi or these Terms is decided by final, binding arbitration before JAMS, under its Streamlined Arbitration Rules (and its Consumer Minimum Standards where they apply). One arbitrator decides. Hearings are held in Los Angeles County, California, or by video or documents only if either side asks. Judgment on the award may be entered in any court with jurisdiction.
  3. Individual claims only. You and we each give up the right to a jury trial and to bring or join a class, collective or representative action. The arbitrator may award relief only to the individual party.
  4. Exceptions. Either side may bring an individual claim in small claims court, or ask a court to stop misuse of its intellectual property.
  5. Fees. JAMS fees for consumer claims follow JAMS's consumer fee rules.
  6. Opt out. You may opt out of this section within 30 days of first accepting these Terms by emailing support@liquidfi.com with your name and the subject "Arbitration opt-out."
  7. Time limit. Any claim must be brought within one year after it arises.

14. Governing law

California law governs these Terms, without regard to conflict-of-law rules. For any matter not subject to arbitration, the state and federal courts in Los Angeles County, California have exclusive jurisdiction.

15. General

If any part of these Terms is unenforceable, the rest still applies. If the class-action waiver in Section 13 is found unenforceable for a claim, that claim goes to court, not arbitration. We may end or suspend access to Liquidfi at any time. Your keys and funds stay yours. These Terms are the entire agreement about Liquidfi. Questions: support@liquidfi.com.

Privacy Policy

Effective date: October 31, 2026

Liquidfi is self-custody wallet software made by Greenleaf Partners ("Liquidfi," "we," "us"). It is built to collect as little about you as possible. This policy explains what information is involved when you use the Liquidfi app and this website.

1. What stays on your device

Your private keys and recovery phrase are created on your device and stored there encrypted with your PIN. Your wallet names, saved addresses and settings are also stored only on your device. We never receive any of them and cannot see or recover them.

2. Public blockchain data

Your wallet addresses, balances and transactions are recorded on the public Stellar and XRP Ledger networks, where anyone can see them. This is how those networks work, and it is not controlled by us. To show your balances and send your transactions, the app connects to public network servers (for example, Stellar Horizon and XRP Ledger servers). Those servers see your IP address and the addresses you look up, under their own policies.

3. Buying crypto

If you buy crypto with a card or bank account, you check out with a provider such as Stripe (and its partners) or Coinbase. That provider collects your name, contact details, payment details and identity verification directly, under its own privacy policy. To start a purchase, our server sends the provider your wallet address, the coin and the amount, and keeps a record of the purchase session (wallet address, amount, status and time) so the app can show your purchase history. We do not receive your card number, bank details or identity documents.

4. Optional features that use our server

Some optional features, such as stop orders, run on a server we operate. When you use them, the server stores what it needs to carry out your instruction, such as your wallet address, the order details and a signed authorization, until the order is done or cancelled. It never receives your private keys.

5. Market data

The app loads public prices and order books from exchanges such as Coinbase, Kraken and Binance. Those requests do not include your wallet information.

6. This website and support email

Our website host keeps standard server logs (such as IP address, browser type and pages visited) for security and operations. If you email us, we keep your message and email address to answer you. We do not use advertising trackers and we do not sell or share your personal information for advertising.

7. How we use and share information

We use the limited information above only to provide and secure Liquidfi, answer support requests and meet legal obligations. We share it only with service providers that help us run Liquidfi, when required by law or valid legal process, or to protect the rights and safety of users and the service. We do not sell personal information.

8. Retention and security

We keep information only as long as needed for the purposes above or as required by law. We use reasonable safeguards, but no system is perfectly secure. Protecting your device, PIN and recovery phrase is your responsibility.

9. Your choices and rights

You can use the wallet without giving us any personal information. You can delete the app's data from your device at any time; make sure you have your recovery phrase first. Depending on where you live, including California, you may have the right to know, access, correct or delete personal information we hold about you. To make a request, email support@liquidfi.com. We will not discriminate against you for using these rights.

10. Children

Liquidfi is not for anyone under 18, and we do not knowingly collect information from children.

11. Changes

We may update this policy. The date above shows the latest version.

12. Contact

Greenleaf Partners, Whittier, California · support@liquidfi.com

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